> For the complete documentation index, see [llms.txt](https://help.carmochi.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.carmochi.com/charge/cblok/charge-issue.md).

# 拔槍後仍顯示充電中？

如果車主拔槍後，狀態仍顯示充電中，有可能是現場充電樁當機。

車主可以聯繫區快充客服，會協助您進行設備重啟。

請不用擔心，系統仍會計算正確金額，實際金額請以扣款額度為準。

* 區快充客服聯繫方式：
  * LINE帳號 @cblok（24小時服務）
  * 客服專線：03-5285025 （24小時服務）
  * 客服信箱：<support@cblok.biz>

***

<sub>＃充電服務 #區快充  #充電疑難雜症 #區快充充電場站 #電動車充電</sub>


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.carmochi.com/charge/cblok/charge-issue.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.