# 我的會員帳戶怎麼被凍結？

{% hint style="info" %}
以下情況會被系統自動凍結，請直接透過 [**客服表單**](https://contact.autopass.xyz/) 與我們聯繫確認。
{% endhint %}

1. 會員違反[使用者條款](https://autopass.xyz/terms)
2. 代墊訂單且未在時限內清償
3. 交易安全碼輸入錯誤

***

<sub>#凍結 #無法使用 #帳戶無法使用 #交易安全碼 #代墊 #違規</sub>


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